Trident's purpose is to be the supplier of choice in providing water treatment solutions for industrial water users. To this end, we adhere to the following principles:
- Continuously provide customer value through innovative practices and technology.
- Employ only the highest quality products which have been tested and inspected to ensure that they meet quality standards.
- Anticipate clients' needs and provide accurate, cost-effective solutions, timely delivery, and personal service.
- Establish win-win relationships and partnerships with customers and suppliers alike.
Integrity Trident is committed to the highest standards and principles of ethical conduct. We require our employees to act with honesty, respect, and fairness in all relationships with fellow employees, customers, suppliers, and the community. We will not compromise ethical behavior, quality, commitments to the environment, or the health and safety of our employees. All of our fundamental behaviors for success are bound by trust and integrity.
Customer Focus We are committed to meeting the needs of our customers. We constantly focus on exceeding customer expectations by anticipating needs and responding faster and with better solutions than our competitors. We seek long-term relationships by continuously providing value and return on investment.
Innovation Trident leads through innovation and application of advanced technologies. We are perpetually developing the skills and knowledge of our team of technical experts to further enhance our value to clients. We encourage innovation and promote an environment where people are fulfilled, challenged, and treated fairly. We strive for continuous improvement in our performance, and regularly implement the best ways of doing business.
Teamwork Our employees share a sense of purpose with common goals and a commitment to excellence. To fulfill our company's mission, everyone is tasked to contribute to the best of their ability as individuals and as part of the larger team. We attract and retain high-caliber people by providing opportunities for them to develop their full potential, and the training and resources to expand their skills and knowledge. Diversity is inherent in our hiring practices, and we always treat our employees with respect and dignity.
Community We act as a supportive and responsible member of our community by using products and processes that preserve and protect our environment while preventing waste and pollution. Trident maintains a tradition of giving back to the community by participating and supporting agencies and organizations in a variety of ways. We encourage employee volunteerism and participation in community activities and organizations.